Refund Policy

1. Eligibility for Refund

Refunds are considered under the following conditions:

Incomplete Services: If a service cannot be delivered due to circumstances within our control, you may be eligible for a partial or full refund.
Unsatisfactory Deliverables: If the deliverables fail to meet the agreed-upon scope of work as outlined in the service agreement.
Service Cancellation: If you choose to cancel a service before significant work has been completed, a partial refund may be issued based on the progress of the project.

Refunds are not applicable in the following scenarios:

Change of Mind: If you decide to discontinue services after work has commenced.
Completed Services: Once the agreed-upon service is delivered and accepted, no refunds will be processed.
Third-Party Tools or Subscriptions: Any costs incurred for third-party software, tools, or platforms required to deliver the service are non-refundable.
Late Cancellation: Services canceled after significant progress has been made or resources have been allocated may not qualify for a refund.

Submit a Refund Request: Send an email to support@appshieldpro.com with the subject "Refund Request." Include the service details, reason for the request, and any supporting evidence (if applicable).
Review Process: Refund requests will be reviewed within 7 business days. We may contact you for additional information or clarification during this period.
Decision Notification: You will receive an email notification regarding the approval or denial of your request.
Refund Method: Approved refunds will be processed via the original payment method within 7-14 business days.